General Enquiries regarding your policy Amendments to your policy* Replacement set of policy documents**	If you need to make a claim. A claims expert from Norwich Union will guide you through the process
Calls charged at the national rate	Calls are charged at the local rate.

For our joint protection and training purposes, telephone calls may be recorded and/or monitored

* Amendments to your policy will incur a £21.00 charge

** Replacement set of policy documents will incur a £10.50 charge

If you have a complaint about Simple Cover please see our Complaints Procedure